Real Results,
Real Stories
Real
Results,
Real
Stories
Scott’s Leap from Fire Services to Park Management
When Scott Edwards discovered the Park Management Course offered by Reinforce Solutions, he was serving in emergency services with a long-term ambition to build a career in the caravan and holiday park industry.
Encouraged by the programme’s reputation, he enrolled — and found exactly what he was looking for.
With the guidance of experienced trainers and access to genuine industry insights, Scott developed the knowledge and confidence to successfully pursue a Park Manager role with Tasman Holiday Parks, following the Course.
He says, “If you are willing to listen, learn, and engage, this course will inspire you.”
Scott Edwards
From the Frontline to Park Leadership
In August 2024, we completed a course with Reinforce Solutions, and it was truly a game-changer for us. Shortly after, we were placed with Hampshire Holidays at Toowoomba Caravan Park. Thanks to Louise, our incredible instructor, the course equipped us with the skills and confidence needed to take on the challenge of managing this complex park. Over the past 15 months, we not only increased revenue and occupancy but also significantly improved the park’s rating. The training set us up for success, and we couldn’t be more grateful. A highlight for us was Julian being named Park Manager of the Year 2025 for Hampshire Holidays—a testament to the foundation Reinforce Solutions helped us build.
“We highly recommend Reinforce Solutions to anyone looking to excel in holiday park management.”
Julian and Kahla Mattinson
From AFP Detective to Dream Destinations
After 37 years as a Detective Sergeant with the AFP I found myself too young to retire and keen to explore more of Australia. The Reinforce Solutions course was the perfect next chapter.
Since completing the Park Manager Course in Brisbane in August 2025, I’ve worked in beachside apartments in Yeppoon, a Melbourne caravan park and a luxury Gippsland Lakes resort. Each role has brought varying levels of hands-on and managerial responsibility.
Knowing I could call on Sally at Reinforce or Louise at Klepper Training for support made all the difference.
The course prepares you well for the realities of the job — from mastering RMS to handling the social media scrutiny that modern accommodation providers face. In practice, most interactions are simply happy people on holiday, which makes for rewarding work.
The locations don’t hurt either. My partner has joined me on every posting — wine tasting in the Yarra Valley, snorkelling on Great Keppel Island and soaking in the Metung hot springs.
Peter Murphy
Daniel’s Best Training Experience of his Career
The content of the Caravan Park Managers Course was accurate, comprehensive, and directly relevant to the day‑to‑day responsibilities of managing a park. Louise is without doubt one of the best trainers I have ever had in my career. Her teaching style is engaging, practical, and easy to follow, which made the learning experience both enjoyable and highly effective.
What I particularly valued was how the course combined theory with real‑world examples, giving me the confidence to apply the knowledge immediately on the job. From compliance and finance to customer service and operational management, every module provided useful insights that have already proven beneficial in my role.
With the guidance of experienced trainers and access to genuine industry insights, Scott developed the knowledge and confidence to successfully pursue a Park Manager role with Tasman Holiday Parks, following the Course.
“I would highly recommend this course to anyone looking to build or strengthen their skills in caravan park management. It is well structured, professionally delivered, and equips you with practical tools that make a genuine difference in the workplace.”
Dan McKerow